I am being sucked into this blackhole of unbearable boredom!!
boreDOOM!
One would think that i should be having a whale of time, now that exam's over and everything,. But i'm starting to rot! I need a game to play. At least something worth investing my time in, as opposed hours and hours of repetitive DotA.
Annoying thing is. I have got FurThong's glorious PS3 with me. But dad's carried the LCD over to the other house to test out some Astro wiring and all that fuck so i have to wait for him to get it back...
***
Anyway. Strange thing happened the other day.
On occassion, i would stop by this coffee shop in Tmn Mayang to buy their Chicken Maryland. So if i da bao, it will be crammed into 2 boxes:
Box A: 1 fried chicken chop, 2 sausages
Box B: 1 egg, 1 bun, grotesque beans, mayo, fries
+ bag of gravy.
Howeveerrr! While i was there the other day, a lady was also there to take away their ridiculous breakfast set.
Box C: breakfast set including 1 bacon 1 ham 2 sausages 1 egg, 1 bun, grotesque beans, mayo fries.
So the assistant must have screwed up and he gave me A and C instead.
Ended up with 4 sausages with extra bacon and ham.
I didn't realize this until i got home and was kinda stunned to see 4 sausages...
This is what we call "(accidentally) providing value to customers" to create "customer satisfaction"* and in this case it is incontestable value.
[meanwhile, back in her office, lady opens box B] "Where're my sausages /bacon / ham!?"
*
value creation under Pay-Same-Get-More. Ha! There's also
Pay-Less-Get-Same, which is something like GSC's Wednesday reduced ticket prices.
Pay-Less-Get-Less, e.g. Air Asia
Pay-More-Get-More
and not to forget
Pay-More-Get-Less, a.k.a. suckers. This is what Madeline said la. But i forgot her example in class.
boreDOOM!
One would think that i should be having a whale of time, now that exam's over and everything,. But i'm starting to rot! I need a game to play. At least something worth investing my time in, as opposed hours and hours of repetitive DotA.
Annoying thing is. I have got FurThong's glorious PS3 with me. But dad's carried the LCD over to the other house to test out some Astro wiring and all that fuck so i have to wait for him to get it back...
***
Anyway. Strange thing happened the other day.
On occassion, i would stop by this coffee shop in Tmn Mayang to buy their Chicken Maryland. So if i da bao, it will be crammed into 2 boxes:
Box A: 1 fried chicken chop, 2 sausages
Box B: 1 egg, 1 bun, grotesque beans, mayo, fries
+ bag of gravy.
Howeveerrr! While i was there the other day, a lady was also there to take away their ridiculous breakfast set.
Box C: breakfast set including 1 bacon 1 ham 2 sausages 1 egg, 1 bun, grotesque beans, mayo fries.
So the assistant must have screwed up and he gave me A and C instead.
Ended up with 4 sausages with extra bacon and ham.I didn't realize this until i got home and was kinda stunned to see 4 sausages...
This is what we call "(accidentally) providing value to customers" to create "customer satisfaction"* and in this case it is incontestable value.
[meanwhile, back in her office, lady opens box B] "Where're my sausages /bacon / ham!?"
*
value creation under Pay-Same-Get-More. Ha! There's also
Pay-Less-Get-Same, which is something like GSC's Wednesday reduced ticket prices.
Pay-Less-Get-Less, e.g. Air Asia
Pay-More-Get-More
and not to forget
Pay-More-Get-Less, a.k.a. suckers. This is what Madeline said la. But i forgot her example in class.
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